Case study · 2026

Regular Hours

An identity for an essentials label built on the reorder: the order book's ditto, written across a carbon-blue ledger, receipts, posters and a shop that remembers your size.

Client
Regular Hours
What we made
Strategy, Identity, Voice, Photography, Website, Campaign

Regular Hours is a mid-premium US essentials label whose pieces are made the same way every season. The system centres on the ditto, the order book's mark for "same as above".

01 · The category

Everyone sells permanence. The first thing they say is a coupon.

We mapped ten US essentials brands. The same codes repeat: warm, film-graded lifestyle photography; beige and olive palettes; small, widely spaced sans wordmarks; "permanent", "timeless" and "responsibly" on every page. "Permanent collection" is already claimed, word for word.

And the first message most homepages send is a discount pop-up.

How do you make the same tee feel like yours for years?

02 · The order book

The answer was already on the counter.

A regular never says their order twice. Shop counters have always written it down: the duplicate order book, three sheets and a carbon, where anything repeated is marked with two short strokes.

We took the whole identity from that book: the colours of its copies, the carbon-blue ink the pen presses through, and the ditto.

A duplicate order book open on an oak counter, its white, canary and pink sheets fanned beside a sheet of carbon paper and a pencil
The source: white, canary and pink copies, and the carbon between them.
The palette: paper, canary and pink grounds with carbon ink, and carbon's contrast on each (10.0, 8.1 and 7.2 to 1)

03 · The rule

Anything that repeats is written as

The ditto works like a letter the brand writes. On a receipt, in a ledger, down a run of posters, the second line is always the mark.

The product never changes, so the list shows it. The name is set in Writer, and the ditto finishes it.

The same order list written out, then written as Regular Hours, with dittos for every repeat
The Regular Hours wordmark with its ditto, in paper on carbon

04 · Type

A serif for the name, a ledger for the rest.

Writer sets the name and the lines, with italic kept for the one word that turns. Mori carries the text. Geist Mono writes the ledger, the receipts and every label, so a product reads the same on a tag as in the bag: Tee 01, black, M.

Type in use: Hours, Yours. in Writer, text in Mori, a ledger in Geist Mono, and specimens of each

05 · Her usual

Nine orders, one change.

Written as a ledger, a customer's history becomes the brand's clearest picture. Marisol, one of the cast regulars, orders the same tee every other month. The ditto shows the habit, so the single change stands out.

A canary ledger of one regular's orders, repeats written as dittos, ending on Your usual?

06 · Photography

The same person, a year apart.

The photography keeps the habit too: the same regular, the same gesture, twelve months later. In the studio, a soft glow in the brand's own gradient. Outside, a strobe over daylight and a long lens, so the place melts and the person stays sharp.

The back of a man's neck at the barber's, 2024
Joon, 2024.
The same man, same pose, greyer, 2026
Joon, 2026.
Hands holding a blue espresso cup against a carbon-to-pink gradient, 2025
Her usual cup, 2025.
The same hands and cup, 2026
, 2026.
A woman in a black tee eating lunch on library steps
12:40 · the library steps.
An older man in a black tee drying his hair by an outdoor pool at dusk
18:30 · the outdoor pool.
A black tee folded over a chair back against a dark gradient
22:50 · the chair.
A wide gravel garden with a blossom branch in the foreground and one small reader on a chair
09:10 · the usual chair.

07 · In the street

At city scale, the rule becomes the joke.

Posters run in sets on the three copy colours. On a hoarding, the first poster says it and the rest are the ditto: same as above, all the way down the street.

A painted wall advertisement on a brick building: the diptych, the ditto and Your usual
Four canary posters on a grey hoarding: the first reads Tee 01, black, M., the other three only the ditto
A wild-posting run: the first says it, the rest are .
A bus-shelter poster of the diptych with Your usual, a man in a black tee waiting
Three posters: the diptych on paper, We'll keep making it on pink, and Tee 01, black, M. on canary

08 · In the hand

The receipt is the thing a regular keeps.

Every printed piece uses the ledger: the receipt on her café counter, the hang tag with the size on file, and the tote on the hook by the door, next to the keys.

A carbon-blue receipt on a steel counter, repeated lines as dittos, beside a blue espresso cup
Order No. 0142, 08:02.
A hang tag reading Tee 01, black, M. on a folded black tee
Size on file.
A canvas tote printed with the ditto and wordmark, on a hook beside keys
A phone on a window seat at 08:02 showing the permanent collection
The window seat, 08:02.

09 · The shop

The shop remembers your size.

The website sells five pieces and one idea. You pick your size once; after that, the header asks one question and the next order is one tap. There is no coupon pop-up. The only prompt is "Your usual?"

The homepage, scrolled.
The homepage's permanent collection on a laptop on a kitchen table, Your usual? remembered in the header

The only promptYour usual?

How a product is writtenTee 01, black, M.

The promiseWe'll keep making it.

Same as above.

Concept
A self-initiated concept by Signal Eight, made to show our capabilities.
Made by
Signal Eight: strategy, identity, voice, art direction, website and campaign
Images
Photography art-directed by Signal Eight to the brand's two styles
Type
PP Writer and PP Mori (Pangram Pangram), Geist Mono

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